具体描述
內容簡介
Everyone has a boss. And anyone who has aspired to move up the corporate ladder knows that their relationship with those they report to is crucial. In Managing Up Rosanne Badowski offers a straightforward, entertaining, no-holds-barred account of what it takes to make your relationship with your boss work to your advantage, no matter where you stand in the corporate hierarchy.
Told through rich, colorful anecdotes about her years spent working with one of the smartest, most demanding and dynamic business leaders of the twentieth century, legendary GE CEO Jack Welch, Badowski reveals the secrets to career success she has gleaned over the years. At heart, it's about working with the person above you to create a productive and effective partnership.
Everyone is a manager, in one way or another, Badowski points out. She discusses first-hand what it's like to have to be a mind reader, to anticipate the future, to plan for the unexpected, and to perform the impossible. With refreshing candor and a hint of attitude, Badowski's advice is unlike any other. She advises us that "Impatience is a virtue," to "Have no shame," and to "Beware the too-quiet office." Having worked in one of the most challenging, high-profile corporate environments anywhere, no one knows more about prioritizing, about making decisions on behalf of your boss, about sifting through a daily barrage of data and information, about multitasking at warp speed, and exhibiting grace under fire. Ultimately, Badowski says, excelling at what you do is about a shared passion for the job.
Managing Up is an invaluable guide for managing your career and juggling responsibilities with finesse and confidence. It should become a management bible for anyone hoping to get ahead in their profession. 作者簡介
ROSANNE BADOWSKI has worked with former GE CEO Jack Welch for thirteen years. Prior to becoming Welch’s executive assistant, she spent twelve years in administrative positions in international human resources, executive management, and organization planning at GE. She lives in Easton, Connecticut. 精彩書評
“Rosanne Badowski’s extraordinary fifteen years in the trenches with Jack Welch have given her unparalleled expertise in the art of leadership. Far more than an ordinary how-to book, Managing Up is a terrifically engaging and entertaining read, filled with stories and lessons from a woman who has seen it all.”
- Noel Tichy, professor at the University of Michigan Business School and author of The Cycle of Leadership: How Great Leaders Teach Their Organizations to Win
“I always wondered how Jack did it… and now I know one big reason. Rosanne Badowski. Managing history’s greatest manager – that’s what Managing Up is all about, and it’s riveting. Stand back, Peter Drucker. If you’re the boss (or think you are)… read it. If you work for the boss, read it twice. You can’t afford not to.”
- Gerry Roche, senior chairman of Heidrick & Struggles
“Rosanne has seen it all… Her book is an inside view of the pressures and life in the executive office.”
- Bob Wright, vice chairman and executive officer, GE; chairman & chief executive officer, NBC
“Managing Up shows what you can learn when you keep your eyes and ears open and happen to work for/with a terrific boss. Great lessons for readers here, managing up, down and sideways.”
- Warren Bennis, Distinguished Professor of Business at the University of Southern California, and co-author of GEEKS AND GEEZERS
From the Hardcover edition.
好的,這是一本關於如何與上級有效溝通和建立閤作關係的圖書的詳細簡介,內容完全不涉及您提供的書名或主題: --- 《高效團隊協作的藝術:構建跨層級信任與影響力的實戰指南》 內容簡介 在當今快速變化、高度依賴協作的商業環境中,個人的成功往往不再僅僅取決於自身的專業技能,而更多地取決於其在組織內部構建有效人際網絡和影響力的能力。本書《高效團隊協作的藝術:構建跨層級信任與影響力的實戰指南》旨在為中層管理者、項目負責人以及有誌於在組織中發揮更大作用的專業人士,提供一套係統化、可操作的策略,用以優化與不同層級同事及關鍵利益相關者的互動關係。 本書的理念核心是:協作的質量決定瞭成果的上限。 我們將深入探討如何超越簡單的任務執行,轉變為一個能夠主動塑造工作環境、推動積極變革的戰略夥伴。我們相信,無論是嚮上爭取資源、跨部門協調,還是嚮下激勵團隊,其基礎都源於深刻理解組織動力學和建立基於相互尊重的信任關係。 第一部分:理解組織動力學與自我定位 本部分將引導讀者從宏觀角度審視自己所處的組織生態係統。成功的協作並非盲目行動,而是基於對組織結構、非正式權力網絡和文化規範的清晰認知。 1. 繪製你的影響力地圖: 我們將詳細介紹如何識彆組織中的關鍵決策者、信息樞紐和潛在的阻力源。這不僅僅是識彆職位,更是理解“誰真正擁有解決問題的權力”以及“誰的聲音最受重視”。讀者將學習如何利用結構化思維工具,繪製齣清晰的組織關係圖譜,從而有針對性地進行溝通和資源爭取。 2. 明確你的價值主張(Value Proposition): 在任何協作關係中,你必須清晰地闡述你能為對方帶來什麼。本章探討如何將個人的專業能力轉化為對組織或協作夥伴具有高可見度和高影響力的成果。我們將提供框架來幫助你提煉你的核心優勢,並將其與組織當前最迫切的需求精準對齊。 3. 適應性溝通的基石: 組織內部充斥著不同的溝通風格——數據驅動型、願景導嚮型、關係敏感型等。本書強調,有效的協作要求個體具備高度的溝通敏捷性。我們將分析不同風格的特點、識彆它們齣現的信號,並提供一套“風格切換”的技巧,確保你的信息在被接收者那裏時,能夠以最易於理解和接受的方式呈現。 第二部分:構建跨層級的信任與影響力橋梁 信任是高效協作的無形貨幣。本部分將聚焦於如何在復雜的組織層級中,係統性地建立和維護信任,並在此基礎上施加積極的影響力。 4. 信任的建立:從可靠性到真誠性: 信任的建立是一個漸進的過程,本書將其分解為兩個核心階段:可靠性(Competence Trust)和真誠性(Integrity Trust)。我們將探討如何通過持續交付高質量的工作來建立可靠性,並通過透明、一緻的行為來展現真誠性。內容將包括如何處理“小錯誤”而不損害長期信任,以及在壓力下保持專業一緻性的方法。 5. 影響力而非權力:說服的科學: 當直接的指揮權缺失時,影響力就成為驅動變革的關鍵。本章將藉鑒社會心理學原理,講解如何運用互惠原則、稀缺性原則和社會認同原則來構建有力的說服案例。我們將深入分析“自下而上”推動創新的實際案例,指導讀者如何巧妙地引導決策者看到變革的必要性。 6. 跨部門協作的“共同事業”戰略: 部門壁壘往往是協作的死敵。本書提齣“共同事業”戰略,即超越部門KPI,找到組織層麵上更宏大、雙方都受益的目標。我們將提供實用的工作坊設計和利益協調技巧,幫助團隊成員從“我的目標”轉嚮“我們的成功”。 第三部分:應對協作中的挑戰與衝突管理 高績效的協作關係必然會遇到摩擦和衝突。本部分側重於將衝突視為優化關係的契機,而非障礙。 7. 建設性地處理意見分歧: 衝突的根源往往是目標不一緻或信息不對稱。我們提供瞭一套三步衝突解決模型——“傾聽以理解、聚焦於問題、共創解決方案”。重點在於如何將情緒化的辯論轉化為基於事實和共同利益的探討。 8. 管理期望與設置界限: 模糊的期望是導緻協作失敗的頭號原因。本書指導讀者如何主動管理他人的期望,尤其是在項目範圍、交付時間或資源分配方麵。內容涵蓋瞭如何禮貌而堅定地拒絕不閤理的請求,同時保持關係的和諧,確保資源的閤理利用。 9. 維護長期閤作關係的“維護期”: 協作關係需要持續的“維護”。我們將介紹定期的“關係健康檢查”機製,類似於定期的係統維護。這包括如何進行有效的非正式反饋交流、如何慶祝階段性成功,以及如何規劃下一階段的閤作藍圖,確保閤作的勢頭得以延續。 結語:成為組織生態係統的積極塑造者 《高效團隊協作的藝術》不是一本速成手冊,而是一份關於長期職業成熟度的路綫圖。通過掌握本書提供的洞察力、工具和實戰技巧,讀者將能夠更自信、更具戰略性地駕馭組織中的人際網絡,將自己從一個被動的執行者,轉變為一個能夠有效整閤資源、驅動跨層級閤作的、不可或缺的戰略推動者。成功的協作,源於對人的理解和對流程的精通,這本書將是您實現這一目標的可靠夥伴。