具体描述
Effectively measuring the usability of any product requires choosing the right metric, applying it, and effectively using the information it reveals. Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to do just that. Authors Tullis and Albert organize dozens of metrics into six categories: performance, issues-based, self-reported, web navigation, derived, and behavioral/physiological. They explore each metric, considering best methods for collecting, analyzing, and presenting the data. They provide step-by-step guidance for measuring the usability of any type of product using any type of technology.
. Presents criteria for selecting the most appropriate metric for every case
. Takes a product and technology neutral approach
. Presents in-depth case studies to show how organizations have successfully used the metrics and the information they revealed
用户评价
##C4 C4 C6 C7
评分已经有2013年第二版了。这本HCI的书居然被归到了杜威303 - Social processes下面。
评分##几个metrics其实挺有用的，算是入门书里很推荐的。
评分##为了学习更严谨的用户体验度量标准读了一遍。很多指标在以往的经历中都用过，现在想来还有很多不严谨的地方，受益很多。
评分##关于用户研究来说讲的足够细致了，需要实践中检验下
评分##C4 C4 C6 C7
评分##C4 C4 C6 C7
评分已经有2013年第二版了。这本HCI的书居然被归到了杜威303 - Social processes下面。
评分##To data scientists, the most relevant is chapter 2, but overall it covers a wide range of UX study from scratch. Some case studies seem to be outdated.
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