具体描述
The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business consultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but power ful techniques readers can use to really get through to people--whether they're coworkers, friends, strangers, or enemies. Getting through is a fine art but a critical one. With the help of this groundbreaking book readers will be able to turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.
用户评价
##值得快速略读；Handbook类，可不时查看。
评分##刘未鹏老师推荐的沟通读物。很通俗易懂，连英文都不难读。前面对大脑皮层的科普知识很有用。
评分##工作和生活上都很有用。
评分##写得很具体，很实用，不是泛泛而谈。感觉收获挺大的，在人际交往类书籍中，应该算是上层之作了。需要复习，并且转化到实际的生活中。
评分##Dr. Goulston的每个字感觉都透出谦逊有礼。他的女儿能有这样的爸爸真是太幸福了。
评分##非常一般。
评分##讲的是如何与人沟通。很棒。核心应该是，理解对方到底在想些什么，在担心些什么。可是很大的问题是，很多时候你并不理解对方，这怎么办呢……？
评分##讲的是如何与人沟通。很棒。核心应该是，理解对方到底在想些什么，在担心些什么。可是很大的问题是，很多时候你并不理解对方，这怎么办呢……？
评分##购买链接：https://item.taobao.com/item.htm?spm=a1z38n.10677092.0.0.11891debwuVm7C&id=570913060872
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