具体描述
The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business consultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but power ful techniques readers can use to really get through to people--whether they're coworkers, friends, strangers, or enemies. Getting through is a fine art but a critical one. With the help of this groundbreaking book readers will be able to turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.
用户评价
##购买链接：https://item.taobao.com/item.htm?spm=a1z38n.10677092.0.0.11891debwuVm7C&id=570913060872
评分 评分##工作和生活上都很有用。
评分##Dr. Goulston的每个字感觉都透出谦逊有礼。他的女儿能有这样的爸爸真是太幸福了。
评分##Brilliant !(☆_☆)所以留了一些“甜点”给明年，嘿
评分##Brilliant !(☆_☆)所以留了一些“甜点”给明年，嘿
评分##上次和z谈话试着运用一些...还在实践中。和h还没机会实践，以前几次的确自己废话太多了.12.16 发圣诞邮件给陶瓷的教授，来个 power thank you. 然后一个教授说有$考虑我的申请，还是奏效了？
评分 评分##1.冷静的人=人，烦燥的人=哺乳动物，暴怒的人=爬行动物。 所以不要在自己生气或他人生气时去尝试“讲道理”，那是真正的鸡同鸭讲。当产生情绪时，第一步是冷静下来（承认->接受->改变）。 2.如果你多去想象下别人的不容易，你对别人的宽容会更多
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